🔴Can't log into your email

Facing trouble logging into your email account can be frustrating, but don't worry – there are steps you can take to regain access.

Follow this guide to troubleshoot and resolve login issues:

1. Check Your Credentials:

• Double-check your email address and password for typos.

• Make sure the CAPS LOCK key is not enabled.

2. Reset Your Password:

• Follow the steps here to change your password.

3. Clear Browser Cache:

• If you're using a web browser, clear your browser's cache, cookies, and browsing history.

• Restart the browser and attempt to log in again.

4. Try a Different Browser or Device:

• If you're having trouble on one browser, try another browser or a different device to see if the issue persists.

5. Check Internet Connection:

• Ensure you have a stable internet connection. Unstable connections might lead to login issues.

6. Disable Browser Extensions:

• Some browser extensions might interfere with website functionality. Try disabling them temporarily and attempt to log in again.

7. Temporary Account Lockout:

• Some email services lock your account after multiple unsuccessful login attempts. Wait for a period (e.g., 15-30 minutes) and try again.

8. Verify Account Status:

• Check if your email account is still active and not suspended or disabled.

9. Two-Factor Authentication (2FA):

• If you have 2FA enabled, make sure you're entering the verification code correctly.

• Check if you can receive the code via an alternative method (e.g., text message or authentication app).

11. Account Recovery:

• If your account has been compromised, contact us immediately trough whatsap or call us: [phone]

13. Keep Your Devices Secure:

• Ensure your devices are protected with up-to-date antivirus and antimalware software.

Remember, each email service might have slightly different recovery processes, so it's best to refer to us if you can't figure it out.

Staying patient and following these steps should help you regain access to your email account.