# Forgot password

<details>

<summary>Trough whatsapp (advised)</summary>

1. **Open WhatsApp:**
   * Launch the WhatsApp application on your smartphone.
2. **Initiate Contact:**
   * Text +31202101075 on WhatsApp
3. **Send a Message:**
   * Send us a message explaining that you've forgotten your password and need assistance with restoring it.
4. **Verification Process:**
   * For security purposes, we'll need to verify your identity to ensure we're assisting the account owner. Be prepared to provide some information for verification, such as your full name, email address associated with the account, and any other relevant details.
5. **Receive a New Password:**
   * Once your identity is confirmed, we'll provide you with a temporary or new password to access your account.

</details>

<details>

<summary>Call us</summary>

1. **Dial Our Phone Number:**
   * Call us on +31202101075
2. **Explain the Situation:**
   * Inform the support representative that you've forgotten your password and need assistance restoring access to your account.
3. **Verification Process:**
   * Similar to the WhatsApp option, we'll need to verify your identity over the phone. Prepare to provide necessary information for verification.
4. **Receive a New Password:**
   * Once your identity is confirmed, we'll provide you with a new password to regain access to your account.

</details>

{% hint style="info" %}
Keep your restored password secure and do not share it with anyone.
{% endhint %}

{% hint style="info" %}
Enable two-factor authentication for enhanced security.
{% endhint %}


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